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Device System Issue

Get to know your device with guides, shopping support, and more.

How do I reset my imoo Watch Phone?

In case of some watch problems, you may need to reset the watch. Press “On/Off” for about 10 seconds to reset the watch.

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How do I fix abnormal sound issues of my imoo Watch Phone?

1. Please check if the strap is installed upside down and the speaker hole is covered. If so, disassemble and reinsta...

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imoo Watch Phone gets hot during use.

1. Don't worry. The Z6 watch is powered by the Android smart platform and adopts the 4G network. Just like a smartpho...

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imoo Watch Phone is stuck, crashed or some functions are not available.

Press “On/Off” for 10 seconds and check whether the watch has returned to normal after being reset. If the situation ...

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Why can't I turn my imoo Watch Phone off?

1. Maybe you missed the “On/Off” key. Press it with your fingernail or the corner of the card remover. 2. Long press ...

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