The products sold on imoostore.com can only be delivered to Singapore and US. Click here to check our Shipping Area and Shipping Policy.

Flip up Halloween - Have your $10 coupon on imoo Watch Phone Z6

Payment

Get to know your device with guides, shopping support, and more.

What should I do if I get a payment error?

If you are using a PayPal account, please make sure that your shipping address exactly matches the address that you have on file of PayPal. An extra space or missing punctuation can cause the payment to fail. Once you have amended your shipping information, please try again. If you are using a Credit Card, please make sure that all credit card information is correctly filled in. If the verification fails, you can try again to see if the issue can be solved, or use another payment method. If payment problems persist, please contact PayPal. PayPal's phone number is 1-402-935-2050 (if calling from outside the US). You can also hit this link for help: https://www.paypal.com/gb/selfhelp/home

Related articles

What happens if I'm charged twice?

Rest assured you have not been charged twice. Please contact your card issuer, as the money could be held by the bank.

Learn more  chevron-right
How can I obtain a receipt or invoice?

You will always receive a basic invoice via email after purchase. We can provide an official invoice in the form of a...

Learn more  chevron-right
When will I be charged for my order?

When paying with a credit card you will not be charged until the products have shipped. When paying with PayPal the f...

Learn more  chevron-right
What do I do when my online transaction fails?

There are several potential reasons: 1) A problem with the credit card; 2) Your online Payment Gateway settings 3) In...

Learn more  chevron-right
Top