Click here to choose your country or region for shipping.

Order & Shipping

Get to know your device with guides, shopping support, and more.

Do I need to pay customs or import charges for my order?

The Store offers customers customs duties, taxes and fees ("Import Fees") estimation during checkout and customs clearance on your behalf for EU countries. If your order is been delivered to a country outside Europe Union, you may subject to import duties and taxes which are levied once the package reaches your country.

Related articles

When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notified by email if the anticipated r...

Learn more  chevron-right
What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. Once a parcel is shipped via pr...

Learn more  chevron-right
Can I redirect my order to a different address if my order has already shipped?

Once your order has been dispatched, address cannot be changed. If you have filled wrong address with your order, the...

Learn more  chevron-right
What should I do if my parcel was been returned to the warehouse?

Once your parcel is marked as undeliverable it will be returned to the warehouse. We will process a full refund to yo...

Learn more  chevron-right
Top