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I didn't receive a verification code during registration.

1. Check whether your phone enables spam SMS blocking; if so, disable it and try again.
2. Check whether your phone has downloaded an SMS blocker; if so, uninstall the blocker and try again.
3. Restart your phone or log in on another phone and try again.
4. Check whether the phone charge of the SIM card is normal and whether it can receive other SMS messages normally.

Reading next

How do I unbind the phone from imoo Watch Phone if the administrator loses his/her phone?

Sep 8, 2020
Faq / Registration & Binding / I didn't receive a verification code during registration.

I didn't receive a verification code during registration.

1. Check whether your phone enables spam SMS blocking; if so, disable it and try again.
2. Check whether your phone has downloaded an SMS blocker; if so, uninstall the blocker and try again.
3. Restart your phone or log in on another phone and try again.
4. Check whether the phone charge of the SIM card is normal and whether it can receive other SMS messages normally.
Related articles
The new user has sent a binding application to the administrator, but the administrator has not received the application on imoo Watch Phone APP.
1. Confirm that the account belongs to the administrator. Only the administrator can receive the application message.
2. The administrator can enter the contact interface in the mobile APP and refresh to see if there is any application for binding.
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How do I unbind the phone from imoo Watch Phone if the administrator loses his/her phone?
1. Install the APP on another phone and log in with the account you registered before.
2. If the watch is bound to other family members, choose “Forget Password” in the APP login interface, then retrieve the password with the help of family members. After a new password is set, your account will be frozen for 24 hours, and you can log in normally with your new password after 24 hours.
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