Click here to choose your country or region for shipping.

After-Sales & Warranty

Get to know your device with guides, shopping support, and more.

Can I purchase specific parts for my device?

Unfortunately, we do not sell specific parts.

Related articles

Will rooting or unlocking the bootloader void my warranty?

The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we st...

Learn more  chevron-right
If I return my device, when will I receive my refund?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of recei...

Learn more  chevron-right
Can I purchase add-ons during the repair process?

Our repair services are strictly limited to repairing or replacing your device. We will not be able to make any hardw...

Learn more  chevron-right
What should I do if I received a broken imoo Watch Phone?

Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. R...

Learn more  chevron-right
Top