The products sold on imoostore.com can only be delivered to Singapore and US. Click here to check our Shipping Area and Shipping Policy.

Flip up Halloween - Have your $10 coupon on imoo Watch Phone Z6

After-Sales & Warranty

Get to know your device with guides, shopping support, and more.

If I return my device, when will I receive my refund?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you paid by Paypal, refunds will be sent to your Paypal account within three business days.

Related articles

Will rooting or unlocking the bootloader void my warranty?

The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we st...

Learn more  chevron-right
Can I purchase add-ons during the repair process?

Our repair services are strictly limited to repairing or replacing your device. We will not be able to make any hardw...

Learn more  chevron-right
Can I purchase specific parts for my device?

Unfortunately, we do not sell specific parts.

Learn more  chevron-right
What should I do if I received a broken imoo Watch Phone?

Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. R...

Learn more  chevron-right
Top