APP System issue
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imoo APP

Rejection of calls from strangers is ineffective.

1. Determine whether the SIM card has data by checking whether Minichat and the positioning function is normal.
2. Is the symbol "G" in the status bar displayed normally on the main interface of the watch? If not, please solve network problems first.
3. Does the watch show “Successfully Set” when setting?
4. Reset and try again.

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Faq / APP System issue / Rejection of calls from strangers is ineffective.

Rejection of calls from strangers is ineffective.

1. Determine whether the SIM card has data by checking whether Minichat and the positioning function is normal.
2. Is the symbol "G" in the status bar displayed normally on the main interface of the watch? If not, please solve network problems first.
3. Does the watch show “Successfully Set” when setting?
4. Reset and try again.
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The battery status is out of sync with that of imoo Watch Phone.
1. Restart the watch and try again.
2. Restart your phone and log in to the APP again.
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Timed on/off doesn't work.
1. Check whether the SIM card has data. Is the symbol "G" in the status bar displayed normally on the main interface of the watch? If not, please solve network problems first.
2. After setting timed on/off, click “Back” on the APP setting interface to save it. The setting is successful only when the watch displays “Successfully Set”.
3. Is the watch being charged? When the watch is charged, it will start up automatically after shutting down automatically.
4. The time interval between shutdown and startup is too short, so the watch can’t be synchronized immediately. An interval of at least 5 minutes is recommended.
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imoo Watch Phone Class Mode doesn't work.
1. Determine whether the SIM card has data by checking whether Minichat and the positioning function are normal.
2. Is the symbol "G" in the status bar displayed normally on the main interface of the watch? If not, please solve network problems first.
3. Does the watch show “Successfully Set” when setting?
4. Check whether the set period of time is normal (distinguish between morning and afternoon hours; for example, "2:00 p.m." should be "14:00 p.m." in the Class Mode interface).
5. Reset and try again.
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The settings in imoo Watch Phone APP are out of sync with those in imoo Watch Phone.
1. Check whether the network of the watch and phone is normal and whether the watch displays “Successfully Set”.
2. Check whether the watch is turned off or the battery is low.
3. Log out of the APP and log in again.
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