Why can't I turn my imoo Watch Phone off?

Sep 9, 2020

1. Maybe you missed the “On/Off” key. Press it with your fingernail or the corner of the card remover.
2. Long press “On/Off” for about 10 seconds to reset the watch, then try again.
3. The battery may be dead; charge the watch, then turn it on after half an hour of charging.

Faq / Device System Issue / Why can't I turn my imoo Watch Phone off?

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Why can't I turn my imoo Watch Phone off?

How do I fix abnormal sound issues of my imoo Watch Phone?

1. Please check if the strap is installed upside down and the speaker hole is covered. If so, disassemble and reinstall, then try again.
2. Check whether the speaker hole is blocked by foreign matter. Try again after cleaning.
3. The speaker may be waterlogged. Try again after letting it dry.

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imoo Watch Phone is stuck, crashed or some functions are not available.

Press “On/Off” for 10 seconds and check whether the watch has returned to normal after being reset. If the situation continues, it may be because the data partition of the watch is full, in which case the watch can be repaired through "Restore".

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How do I reset my imoo Watch Phone?

In case of some watch problems, you may need to reset the watch. Press “On/Off” for about 10 seconds to reset the watch.

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Why can't I turn my imoo Watch Phone off?

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Why can't I turn my imoo Watch Phone off?